FAQ (Frequently Asked Questions)
 

 

HAVE A QUESTION ???

Can't find what you are looking for?  Well, you've come to the right page. The most frequently asked questions are listed below, grouped by category. 

If you don't find an answer to your question, please contact us.

 
   
       


Question: 
Do you rent your products?
Answer:  No. We are a manufacturing company. We leave the rentals to our customers.

Question:  What comes included in the purchase price?
Answer:  All Bounces include: Bounce Unit, Deluxe Child Safe 1hp Blower with On/Off Switch, 4 Stakes, 2 Tie Down Straps, Repair Kit with Instructions, Safety Rules Banner, Business Card Holder Sewn onto Unit, Free Use of Our Rental Contract ($5000 Value) and 2 Year Warranty on the Inflatable and Blower.

Question:  What is the turn around time once an order is placed?  
Answer: 
If the units are in stock, Immediate Delivery is available. If unit is not in stock, approximately 2 to 3 weeks on most units.

Question:  What is the warranty on your Inflatables?
Answer:  We have the Best Warranty in the Industry, 2-Years on all Inflatables and one year on all indoor facilities.

Question:  How long can I expect my Inflatable to last?
Answer:  Our Units can last anywhere from 7 to 10 years depending on the care, maintenance and usage of the unit.

Question:  Do I need Insurance for this type of Business?
Answer:  We strongly recommend you purchase Liability Insurance for your protection.  We have negotiated special rates for our clients and can assist you in obtaining the lowest rates anywhere!

Question:  What kind of deposit do I need?
Answer:  We require a 50% deposit on all orders.

Question:  Can I run the Business out of my house?
Answer:  Yes you can and most people start out that way.

Question:  How long will it take to re-coup my Investment?
Answer:  Depending on the rental fee charged, your return on Investment normally happens in three months.

Question:  How big is the unit when it rolled up?
Answer:  Our Moon Bounces rolled up are approximately 48 inches tall, 24 inches in diameter and look like a tall sleeping bag.

Question:  What kind of vehicle do I need to transport the units.
Answer:  Our units can be transported in a variety of vehicles:  Pick-up Trucks, Station Wagons, Vans or a small Utility Trailer.

Question:  What forms of payment do you accept?
Answer:  We accept cash, checks, money orders, wire transfers, and most major credit cards.

Question:  Do you offer volume discounts?
Answer:  Yes we do, the more units you purchase at one time, the bigger the discount.

Question:  What size are your units?
Answer:  Our Moon Bouncers come in the following sizes:

Medium (13'L x 14'W)
Large (15'L x 14'W)

Question:  What kind of Vinyl is used.
Answer:  We only use the finest quality American-made coated Vinyl.  We never use laminated material.

 
 

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